Frequently Asked Questions
Everything you need to know about your Hotmilk Lingerie experience.
How do I find the correct nursing bra size?
We recommend measuring yourself at around 36 weeks of pregnancy. Use our online size guide and fit calculator to find your perfect match, ensuring there is enough room for milk supply changes.
What is your return policy for intimate apparel?
We accept returns within 30 days of purchase, provided the items are unworn, have all original tags attached, and the hygiene seal remains intact.
How long does shipping take?
Standard domestic shipping typically takes 3-5 business days, while international orders can take 7-14 business days depending on the destination and customs processing.
Are Hotmilk bras machine washable?
To preserve the delicate lace and technical fabrics, we strongly recommend hand washing in cold water with a mild detergent and air drying in the shade.
Do you offer discreet packaging?
Yes, all orders are shipped in plain, unbranded outer packaging to ensure your privacy and the security of your delivery.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, AMEX), PayPal, and buy-now-pay-later options like Afterpay and Klarna.